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No sound or picture

Red Carpet

Re: No sound or picture

Can't help if you don't tell us which LNB you have and how the two are connected together.

Which decoder is not working? The primary or the secondary?

Check the network settings

Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM

Re: No sound or picture

Make sure they are on different user bands. For instance my primary is on Decoder1 setting and my secondary on Decoder2 setting 

SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode
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No sound or picture

I have 2 linked explora 2’s. Ons works perfectly, the other has no picture or sound. Channel info comes up, as well as catchup titles and playlist titles. Have rebooted 3x for 30 sec. No change. All cables secure. Please help.