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Video Authorisation Error

SOLVED
10 REPLIES 10
Viewer

Re: Video Authorisation Error

Hi,

When I try register my new device on the dstv now app it gives me an error message that my device is registered on another account. Please help.

Device id: ee2575fc-c190-3945-80fc-70e018e48386

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Community Manager

Re: Video Authorisation Error

 @Derrickdb1. Please sign out and sign back in again.

Re: Video Authorisation Error

Hi 

I get a video authorisation error on my devise and dont know how to fix it. Please help. Devise id is b17b8cdc-f3c5_3bc7-a30f-49abdb271bf1 

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Moderator

Re: Video Authorisation Error

Hi @matias69, the device has been successfully deregistered.

New poster

Re: Video Authorisation Error

Please also fix mine. Can’t re register: 

Device ID: 7d621552-6454-37cd-8cc2-e5856da8022f

Moderator

Re: Video Authorisation Error

@naweed, the device has been successfully deregistered.

New poster

Re: Video Authorisation Error

Hi

 

Please assist with deregistering my device as I am receiving the same error.

Samsung Galaxy Note 10 Plus.

Device ID: 68913701-de12-390f-8a65-82eecdbcb698

Community Manager

Re: Video Authorisation Error

:-) great stuff.

New poster

Re: Video Authorisation Error

Thanks @BusiN_DStv1 

Works now.

Community Manager

Re: Video Authorisation Error

Hi @mtaalam

Device successfully deregistered!

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