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primary decorer is not working as a primary decorder

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primary decorer is not working as a primary decorder

i have two DSTV HD decorders. The one wich is register as primary decorder in the systems of DSTV is not acting as a primary. In the help->generalinfo->Xview screen it is still showing the it is the secondary decoder. How can i fix this or is their still a problem (fault) in the DSTV administration system.

 

1 REPLY
Doin' it 4 Tv

Re: primary decorer is not working as a primary decorder

What does the other decoder indicate? Is it maybe the  primary decoder?

Unfortunately, only MC can help with this issue.

 

Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM