Welcome to DStv Community Forum

cancel
Showing results for 
Search instead for 
Did you mean: 
Need help?

All Posts

Since we had noted these issues, we have notified the VOD team, with examples and are waiting for concrete feedback. We are looking into these anomalies and most issues stem from QA which has been di... See more...
Since we had noted these issues, we have notified the VOD team, with examples and are waiting for concrete feedback. We are looking into these anomalies and most issues stem from QA which has been disbanded. Probably by Tues, I'll have feedback.
@Modiane wrote: Have deleted my previous DStv now app and downloaded a new with a different account,but I can’t watch it cause it’s says the device is being registered to a different user. How do... See more...
@Modiane wrote: Have deleted my previous DStv now app and downloaded a new with a different account,but I can’t watch it cause it’s says the device is being registered to a different user. How do I delete it from previous one Trying signing in with old account and remove the device (Settings,Managing Devices)
Somehow the problem was resolved. It is fully functional again 👍
Hi @krugie, yes on Monday 4th of March at 18h00. Note that times and dates are subject to change. 
Have deleted my previous DStv now app and downloaded a new with a different account,but I can’t watch it cause it’s says the device is being registered to a different user. How do I delete it from pr... See more...
Have deleted my previous DStv now app and downloaded a new with a different account,but I can’t watch it cause it’s says the device is being registered to a different user. How do I delete it from previous one
Thank you, I hope it is sooner rather than later that we get them.
So.. while I am still waiting for a response from the channel, I note that series 4 is coming to an end (again) next Thu with episode 289... and guess what? On Fri we jump back again to series 4 epis... See more...
So.. while I am still waiting for a response from the channel, I note that series 4 is coming to an end (again) next Thu with episode 289... and guess what? On Fri we jump back again to series 4 episode 141. So we will get the same roughly 140 episodes that we have been getting for probably the last 5 years ALL OVER AGAIN!!!! Seeing the same contestants winning the same amounts they have been doing for as far back as most of us can remember...   How can this be an acceptable service to the viewers or - even more so - to MC? How can MC not react to this and get the channel to wake up? I am not letting this go - not only until an answer is received but until some new episodes start airing. So I suggest a proper response is obtained from either the channel or MC or both - not only as to what will be done but also exactly WHEN. It took about 3 years for action on Pointless (and still all we got was the bare minimum) so I am ready for the battle...  
Latest season of each started on the 26th of September 2018. We will maybe see it September 2019... or 2020... or...
I was moderator for the local forum of a very large international firm. Because the brand name was very recognisable it attracted spamming like flies. There were only 4 moderators and on a bad day yo... See more...
I was moderator for the local forum of a very large international firm. Because the brand name was very recognisable it attracted spamming like flies. There were only 4 moderators and on a bad day you had to deal with literally hundreds a month. Mainly advertising for counterfeit goods and other stuff. To reduce the flow we switched to moderator approval of all new  registrations. That way we could run user names email addresses and IP addresses through several spam databases before signing off on registration allowing access. 
Will we be getting a new series on the Chicago programmes? I dont know if an additional series of each has even be released
This is why I keep pulling back from involvement and getting publicly annoyed, MC are too lazy / scared / not bothered to involve themselves with or listen to us. Except when they decide it's worthy ... See more...
This is why I keep pulling back from involvement and getting publicly annoyed, MC are too lazy / scared / not bothered to involve themselves with or listen to us. Except when they decide it's worthy enough to do so.   Not sure why we're trying again, doubt my interest will hold even if this one item is responded to. You will not automate us into creating a community you can just feed off MC.
@Cya_DStv1 / MC - can we please get some involvement and/or acknowledgement from your side re this sorting issue? Is there a problem being worked on/investigated? Is it related to new software being ... See more...
@Cya_DStv1 / MC - can we please get some involvement and/or acknowledgement from your side re this sorting issue? Is there a problem being worked on/investigated? Is it related to new software being rolled out or is something else causing this?  
We've done some further comparing privately (thanks for the huge effort @krugie  !)   There's definitely a problem all-round with ordering, strongly worsened in the case of some or all updates. I t... See more...
We've done some further comparing privately (thanks for the huge effort @krugie  !)   There's definitely a problem all-round with ordering, strongly worsened in the case of some or all updates. I think we'll have to wait for further experience or feedback.
I have now noticed that even CU+ items (like the soap operas) appear in the wrong order - which can't be related to delivery date. They are almost all on the final 2 pages of my Series/All section ev... See more...
I have now noticed that even CU+ items (like the soap operas) appear in the wrong order - which can't be related to delivery date. They are almost all on the final 2 pages of my Series/All section even though the folders contain episodes from just two days ago.    
its horrible. last bunch i saw was a nigerian thing which had nothing to do with DSTV 
@Optimist wrote: Not sure what you mean by "Channels/Series" @krugie  ? There's the Channels/M-Net section, and then the Series section which includes M-Net titles. I'm referring to avoiding us... See more...
@Optimist wrote: Not sure what you mean by "Channels/Series" @krugie  ? There's the Channels/M-Net section, and then the Series section which includes M-Net titles. I'm referring to avoiding using Channels at all, it's often late or wrong. (But Series isn't perfect.) Apologies - I meant Channels/M-Net. I will look at the Series/All section instead though.  
Not sure what you mean by "Channels/Series" @krugie  ? There's the Channels/M-Net section, and then the Series section which includes M-Net titles. I'm referring to avoiding using Channels at all, ... See more...
Not sure what you mean by "Channels/Series" @krugie  ? There's the Channels/M-Net section, and then the Series section which includes M-Net titles. I'm referring to avoiding using Channels at all, it's often late or wrong. (But Series isn't perfect.)
@Optimist wrote: @krugie  , @Luke7777  , one other thought - are we all comparing apples to apples? The Channels section is of course known to be haphazard, and the You're-Watching section can ... See more...
@Optimist wrote: @krugie  , @Luke7777  , one other thought - are we all comparing apples to apples? The Channels section is of course known to be haphazard, and the You're-Watching section can be as well if sourced from there, I would suggest only comparing the Series section.   Happy to list the first dozen or two titles in my list if wanted. @Optimist - the decoders where I have this issue (1 x Explora 1 & 1 x Explora 2) are affected under Channels/Series as well as under TV Shows You're Watching. If I compare the Channels/Series sequence for M-Net on the two Explora 1's (one of which is not affected), there are several order differences. Not all new content are affected though.  
@krugie  , @Luke7777  , one other thought - are we all comparing apples to apples? The Channels section is of course known to be haphazard, and the You're-Watching section can be as well if sourced... See more...
@krugie  , @Luke7777  , one other thought - are we all comparing apples to apples? The Channels section is of course known to be haphazard, and the You're-Watching section can be as well if sourced from there, I would suggest only comparing the Series section.   Happy to list the first dozen or two titles in my list if wanted.
@Luke7777 wrote: @krugie wrote: @Luke7777 wrote: 45/2 on the primary. 43/2 on the other one. It's only 5-0 that got stuck at the back... Masterchef, etc, all moved to the front of the que... See more...
@Luke7777 wrote: @krugie wrote: @Luke7777 wrote: 45/2 on the primary. 43/2 on the other one. It's only 5-0 that got stuck at the back... Masterchef, etc, all moved to the front of the queue   Not sure when 45/2 arrived....     Is the issue on both or only on 45/2? I think 45/2 is new? My suspicions currently still leans towards a change in software causing this based on observations on my side.   Not really watching on 43/2, so I won't know.   45/2 definitely new ..  sometime this week I suppose, which is why only one decoder has been affected so far  Thanks  @Luke7777 - I am almost convinced the sorting will be correct on the secondary if you get a chance to check - and assuming it is still on L43/2.