About Luke7777

Thanks Luke. Thankful that I am able to be back.  ... View more

Puggy, even if you had a similar multi-tuner decoder from another place like the United States, it still wouldn't be possible to make it work properly all the time as you now describe with a single legacy LNB.   The reason is that that older technology offers what I'll refer to as square signals or round signals (not really, just calling them that to explain properly), which can't be done at the same time and yet the different tuners can each be set to using either square holes or round holes. So it is always physically impossible to make it all work when about half of the channels that are available are "different shapes" to the other half. To do that with that kind of LNB would require a separate connection on both the decoder and LNB for each tuner.   What we're agreeing could be possible (but I still highly doubt it), is that MC may have made unknown allowance for the 3A to work when either those square or round signals coincidentally can fit all the chosen holes. But you can never deliver square and round at the same time with one output from those LNBs. (And what can confuse things further is that it just so happens that the one shape would somewhat fit anyway, even if MC didn't do anything special.)   I won't post any more. Please answer Geoff's questions carefully, but it's suspected that you probably instead have a single port SATCR (or can be called Unicable) LNB in use there - that's what Jan was saying earlier. There are tests that can be done to prove it either way if you can't get close to the LNB to identify it properly. ... View more

@Maps1 wrote: Thank you so much. I guess walk in will be best. Will call but dont get answers accept will we come back to you. Or email but no one does. This is so frustrating. Yip, nowhere to hide with a walk-in... they *have* to get back to you :) ... View more

Sure thing. Of course needs a diplexer as well for that if HB is also RF involved.   (Orig. conversation was via PM.) ... View more

Just another shining example from The Voice .. This is online, Explora, everywhere...  How the **** do you get this wrong... It's the same overview for all the episodes... can't even get cut'n paste correct...    S15, Ep17: Live Top 13 Performances Adam Levine, Blake Shelton and Kelly Clarkson are joined by superstar songstress Jennifer Hudson for this season of the Emmy-winning reality series competition.   S15, Ep18: Live Top 13 Eliminations Christina Aguilera reunites with fellow judges Blake Shelton, Pharrell Williams and Adam Levine for another nail-biting season of this Emmy winning singing show.   S15, Ep19: Live Top 11 Performances Adam Levine, Blake Shelton and Kelly Clarkson are joined by superstar songstress Jennifer Hudson for this season of the Emmy-winning reality series competition.   ... View more

@Grace_DStv1 wrote: Remember, this is not another Customer Care platform but rather a home for user-driven-solutions. We will step in from time-to-time but for the most part, this is your platform. Share your solutions with the Community.  I'd be interested to know just what sort of user-driven solutions it was envisioned would be shared here.  It seems to me that we're very limited we the help that we can offer as most of the time the problems experienced appear to be ones that can only be dealt with by MC/DStv.   And the reality is that as long as the official DStv forum exists, people are going to think that it's a customer care platform.  No amount of posting that it isn't after someone has raised an issue is going to change that. ... View more

I also find a slightly better response rate if I tag a staff member in my post - but by no means guaranteed and should certainly not be required!   ... View more

Hi @Luke7777 Please check again and keep us updated.  ... View more

Never mind, it was my adblocker thanks for the replies though. I wouldn't have thought about checking that. ... View more

Thanks man, I'll have to try the page ... View more

Thank you   What's missing know of course is the 1Magic February Highlights....   ... View more

As already stated write down the settings! And make sure the Primary decoder is connected to port A on the SLNB. Presume you have a LMX 500 SLNB? ... View more

The DStv Community is an online forum, created for you to enjoy collaboration with other visitors/peers and to source & share   This is exactly what is wrong with this forum. It's like you're reading from a script.   Allow the knowledgeable MC staff from the previous forum to participate and assist on this one and you'll have a lot less issues. Palming your customers off to the social media consultants is a cop-out. Why should we have different platforms for different problems ?  Surely if you have the experts 'over there' , they can participate 'over here' .  Maybe they'll enjoy collaborating, source and share with the people on this forum as well... even learn something new, as we do from time to time     ... View more

So I take it back...   @Luke7777 wrote: No... *we* haven't ;) I HAVE MISSED A LOT and I will be glad if I just got my American Sports back. One of the things I really miss also is 60 for 60 ... View more

Aother thing that Showmax needs to sort out ( take some tips from Netflix)  get the subtiltle support sorted at current level its HORRIBLE!! or to be more specific non existant.    i asked for Doctor who for Subtiltes to be added after episode 1 or 2 nothing asked a few more times still nothing, they do respond and say its added but its not same goes for Runaways  ... View more

I was part of that thread. It wasn't destroyed, titles were missing from some sections more than normal, that's since better again (but it's never been completely fixed through the years), and the order is still chaotic.   We're all fed up, but let's avoid confusion as we try to get MC and the Mods to do their jobs.   Personally I think it's time to get word to the MC top levels about how poorly the Mods (and those behind them) respond here... last chance people, and then stick to it. ... View more

Awesome. ... View more

At last I can access them :) ... View more

@Kgomotso_DStv1 wrote: @krugie, Timeless is available on the Explora for Premium customers, we are checking with the team regarding its availability online. Both episodes appeared online today ... View more

Hi @Jan-Horn, nothing as yet - sorry about that. We have sent an urgent request for the team to give us an update, also included the recent issue raised as well.  ... View more

Online TV Guide ... View more

The blind leading the blind:smileyvery- ... View more

It's possible we're all jumping the gun, that link may have just been offered as an interim source of info until the highlights are ready. Certainly we need your comment MC (We always need comment MC !)   And either way, there's some good points being made MC, and hopefully your senior staff will see them and take most serious note. Many thanks ... View more

The other issue is reflected IR signals from mirrors or other surfaces, which is more difficult to find.   ... View more

@Optimist wrote: Working again at this stage. Down again ... View more

@pwiese, S.W.A.T S2 is not available on our schedules as yet.   @JeanP is right, currently only S1 is on Showmax.  ... View more

@Modiane wrote: Have deleted my previous DStv now app and downloaded a new with a different account,but I can’t watch it cause it’s says the device is being registered to a different user. How do I delete it from previous one Trying signing in with old account and remove the device (Settings,Managing Devices) ... View more

Somehow the problem was resolved. It is fully functional again 👍 ... View more