About cecilh
since
31-10-2018
17-03-2019
cecilh
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17-03-2019
08:19 PM
Yep, its definately a problem. I gave up and connected via Ethernet, as did a collegue of mine. Really not ompressed with LG. And yes still have buffering issues but not as bad as previously.
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11-03-2019
10:54 AM
@broadcom- no THAT is not a solution, simply a workaround. A solution would be for DSTV/LG to work together to solve a problem that their CUSTOMERS have. Why should a person have to fiddle and faff simply to get over technical issues to get a service that they are actually paying for???
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10-03-2019
03:39 PM
Well no its not all sorted. Buffering on channels appears to be better, but the problem of having to re-register the TV device everytime it is switched off is not fixed. It's an absolute pain to have to get another device and sign onto now.dstv.com/tv to enter a code every time the TV is switched on. This was NOT the case before the last app upgrade.
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05-03-2019
12:54 PM
Yes I agree, but the reason I would not recommend an LG is that the app does not work properly, no matter who wrote it. DSTV really could not care less and it does not seem that LG are interested in putting any pressure on DSTV. I have been in contact with LG but as is so usual with so many companies in RSA no esponse at all.
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05-03-2019
07:56 AM
Yep seems LG specific. The app was one of the last to be developed afaik. With current version you are now forced to re-register TV every time you switch on and try and use DSTV Now, and old problem is still there, but worse! So really going backwards. Be interested to hear what they say about LG when you take it back. I certainly won't buy another one.
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03-03-2019
12:49 PM
Yep - they don't give a stu**! Friend who is on their officail beta testing panel and who also has same issues, went via some unofficial back channels to get some answers - was told... "sorry we can't do anything at the moment as we don't have the correct resources to allocate to this problem"!!!
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20-02-2019
11:25 AM
Absolutely agree with you. The overall reaction from DSTV is rediculous - and they wonder why they are loosing customers! About time they took streaming services seriously as that is the future and the easier they make it for their CUSTOMERS the more successful they will be.
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17-02-2019
10:03 AM
No not yet. Might be worth a try. New problem has also now reared its head. Loaded the latest app to the TV and now everytime I switch off the TV and then on again I have to re-connect the TV device by entering a password on http://now.dstv.com/tv. Wonder of MC are doing this deliberately to make streaming as difficult as possible???
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16-02-2019
10:06 AM
Nope no response at all. Pathetic service. Have just loaded the latest version of the app and problem occurred almost immediately!
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20-11-2018
02:26 PM
Hi, I wish to cancel the access fee as I no longer use the PVR functionality. How do I do this?? Thanks
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19-11-2018
11:29 AM
Morning, I can now confirm that it also happens to a friend of mine with a LG smart TV. He has made a video of it ... https://www.dropbox.com/sh/axd2bq38irx7ays/AACo09r9BDKlFcFN6Y0v8KS6a?dl=0 Problem with the LG app, particularly with regard to how it handles buffering on certain channels?? BTW I have also now experienced this on the History channel.
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09-11-2018
06:09 PM
Afternoon all... my DSTV now via my LG smart TV works fine, EXCEPT for Sky, CNN and BBC news. When selecting any of these channels they stream from anything from 5 to 30 seconds, then I get a "We're sorry Something went wrong. Please try again." You then have two options - either select RETRY or BACK. RETRY just repeats the stream (exactly the same i.e. it's like a replay and stops again at exactly the same point) and then the error message comes up. BACK just takes you back to the channel menu. Its almost as if DSTV are deliberately messing with these channels. ALL other channels work fine????
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06-11-2018
02:21 PM
Thank you.... I appear to have resolved the issue with DSTV this morning. After a long on-line chat, de-registering and re-registering the TV, re-loading the app etc. it now appears to be working. Not clear why it stopped working in the first place but lets hope it is now resolved. Must say that the DSTV help person was very helpful.
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06-11-2018
12:45 PM
Hi, streaming DSTV now to my laptop works. However I cannot get it to work on the LG smart TV UJ630V with operating system 04.71.00 I have successfully "registered" the TV and can enter my signon details. The "home" DSTV screen comes up and then just sits there. Nothing else gets loaded. I have reset the TV, re-loaded the app etc. but still does not work. Showmax works perfectly as does You tube.
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31-10-2018
05:28 PM
Hi, streaming DSTV now to my laptop works perfectly well. However I cannot get it to work on the LG smart TV. Sign on works and DSTV screen comes up with a message "loading" and just sits there. Showmax works perfectly well as does You tube.
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