I got an email with an offer to upgrade to Compact. Put in my details for a call back. Indeed was called back the very following day. Only problem, the condition was that I switch my current payment method which I requested that I think about it overnight. The consultant promised to call back the following day, which never happened. Three days later, I requested a call back, still nothing happened. Its been two and a half weeks now no call back. Why is it such a problem to call me back when all I want to do is accept your offer? Sadly enough, when I called N1 City, they said they can't see the offer on my profile and 'claimed' me forwarding the email won't help if the offer is not on my profile.
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