When you phone in to MC, ask for an XV specialist. Then you need to explain what you are trying to do. MC need to completely break all links between your two decoders and the older PVR. After that make sure your Explora and Explora 3 are correctly paired as Primary and Secondary decoders under XV, but only after the PVR is definitely on a separate account, working and not showing that it is paired to any of your other two decoders. The PVR must say "ready and inactive" under its XV setting screen and no reference to any of your two decoders. Your two decoders must not show any reference to the PVR.
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