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since ‎02-08-2018
‎23-08-2018
EJM
EJM
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Re: HD 5S keeps losing connection to Primary

by EJM in HD Decoders
‎03-08-2018 09:59 PM
‎03-08-2018 09:59 PM
I found the short myself. They seemed to be coming off the F- Connectors.  The diplexer is connected on the HD 5 decoder, with the heartbeat to ANT port and LNB cable to SAT.   You guys were a really help.  ... View more

Re: HD 5S keeps losing connection to Primary

by EJM in HD Decoders
‎03-08-2018 07:52 PM
‎03-08-2018 07:52 PM
Hi guys, I managed to go to MC service centre. It seems like my cables into the diplexer were short circuiting and losing power into the diplexer, because I was also losing signal and getting an E48. So far I have got picture and it showing clearly.  Thank you very much for the assistance.  ... View more

Re: HD 5S keeps losing connection to Primary

by EJM in HD Decoders
‎03-08-2018 02:02 PM
‎03-08-2018 02:02 PM
I have done the connection according to the drawing and called them to assist in clearing the error. It only worked for a minute or so, then went back to an E143 error. I think the best bet now it is just to take to MC service centre for a thorough check.    ... View more

Re: HD 5S keeps losing connection to Primary

by EJM in HD Decoders
‎03-08-2018 01:32 PM
‎03-08-2018 01:32 PM
So to understand you correctly. I should do it as detailled on the attached photo? I/O on the diplexer, plug in the cable from the Smart LNB; SAT port, plug in the cable to the LNB port on the Explora and then ANT port, plug in a cable to the RF port.  ... View more

HD 5S keeps losing connection to Primary

by EJM in HD Decoders
‎02-08-2018 07:26 PM
‎02-08-2018 07:26 PM
Hi Guys,  I have an Explora 1 and the new HD 5S. The Explora is the Primary, while the HD s is the secondary.  I had the HD Model 4U. The cables installed and they are all connected on Unicable to a Smart LNB.  My problems started started when I changed from the HD 4U to the HD 5S. I have a diplexer connected to HD 5S decoder. It is a Space TV diplexer with I/O; ANT and SAT. The I/O is connected by a cable from the HD 5S LNB In port, while the cable from the dish, is connected onto the SAT port on the diplexer and the previous heartbeat cable from the Explora, it is connected to the ANT port on the diplexer.  It keeps showing me an E143 error message. I have called multichoice to clear the error, but only get picture for some times and then it is back to E143.  This has been happening for days now and I have ranout of ideas. By the way, the Explora is playing perfectly.  I hope I will be able to finally get a lasting solution.    Thank you in advance.  ... View more
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