@Grace_DStv1 wrote: @Uel_M- the teams involved have been working on resolving this issue. As you might know, tests need to be conducted in order to find out where the issue lies. For now, we need to get more info on your buffering issue for the support team to help. - Is this issue via your Explora or web streaming? - If so, how the is Explora is connected? - Does this normally occur always or in peak times only? - Which ISP are you with? - ping explora.dstvcdn.com - Do traceroutes to explora.dstvcdn.com - Try and download http://explora.dstvcdn.com/test.bin and look at what the speeds look like. a 10M line should give between 900 - 1000 KB/s - This should be more than enough to watch a HD movie via the Explora without interruptions. (Dont download the entire file) its 10G. - Depending on your ISP, we can add manual host entries for explora.dstvcdn.com to test with etc. Still awaiting solutions as movies are still buffering throughout. Today was better, only buffered about 10 times in 2 hours watching Oceans Eleven
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I sadly agree. Doesn't seem that they care all that much anymore. And what with the premium price being more than fast fibre and netflix, I would have thought they'd put a bit of effort in. I remember the old forum early days, when the tech guys would even chat to us via Skype IM... how times have changed, and gone backwards.
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